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FAQ
Frequently Asked Question
Quick answers to common inquiries about our services
What areas of Canada do you serve?
We serve clients across all Canadian provinces and territories, with dedicated regional support teams for consistent service quality nationwide.
How quickly can you respond to procurement requests?
For standard requests, we typically respond within 24-48 hours. For urgent needs, we offer expedited service options that can be discussed with your account manager.
Do you offer volume discounts for large orders?
Yes, we provide tiered pricing structures for volume purchases. Our team can develop a customized pricing plan based on your organization’s specific needs and order frequency.
How do you ensure compliance with government procurement regulations?
Our team includes procurement specialists with extensive experience in government contracts. We maintain up-to-date knowledge of federal, provincial, and municipal procurement requirements to ensure full compliance.